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Questions
Answers...

EcoFrenchLab, experts in Olfactory Marketing
and Scent Diffusion 

1

Why choose scent marketing?

If you are looking for innovative ways to improve your customers' experience and strengthen your brand image, The olfactory marketing and scent diffusers are great solutions, easy to put in place.  As an essential part of sensory marketing, scent marketing allows to establish a stronger and more lasting emotional bond with your customers and be remembered in a positive way.

2

Who is our team of experts at your service?

Our team consists of experts in the fragrance industry and new technologies. Anne Marie Spencer, with over 20 years of experience in the luxury perfume industry at L'Oréal and Estée Lauder, brings a strong expertise in creating exceptional fragrances. For her part, Pierrine Rayssiguier has worked in new technologies around the customer experience, thus offering a unique perspective on how to optimise the olfactory impact on visitors, customers, patients or employees. At their side, a team of renowned perfumers, all trained at the French school of perfume, who bring each scent creation project to life.

3

How to choose the right scent ?

We start from the principle that each company, each brand is unique. That is why our expert team works closely with you to design a tailor-made scent experience that perfectly reflects your DNA and your brand image. Our combination of expertise in the fragrance field and new technologies ensure that your choice will be both exceptional and strategically optimized for your needs.

In order to best define the scent that will be diffused to convey your values, you have 3 options 

- you can select a scent from our catalog of scents which have all been created by our creator team; these are high end scents of the highest quality.

- you have selected a perfume from our catalog but you want to make it more personal, more specific; we will therefore work with the creative perfumer by further personalising this scent so that it suits you perfectly and thus involve you in the creation process,

- you want a 100% tailor-made scent so that it totally embodies your identity, your DNA,, your vision; we will therefore start from a blank page and imagine its design with our creative team to be the exclusive fragrance of your brand. You will thus take part in all the creative development around the development of a 100% tailor-made scent!

4

Where are our fragrances produced?

Our commitment to quality combined with our French fragrance tradition leads us to produce in France, particularly in Grasse, the world capital of perfume. The "Made in France" is at the heart of our approach, guaranteeing perfectly the highest quality and complying with the strictest standards in the industry.

5

CUSTOMER CASES - CUSTOM SCENT CREATION

Customer Case New Annecy Galleries (Galeries Lafayette group):

The Citynove Galeries Lafayette group entrusted ECO.FRENCH.LAB with the design of the olfactory identity of Nouvelles Galeries in Annecy, this new one-of-a-kind shopping center, combining local shops, major brands, art, leisure and culture.

We have thus created for them "the four olfactory seasons of New Galleries"; These are 100% tailor-made signature perfumes developed with our perfumers.

 

Customer Case ASWO Headquarters : "If we decided to create an olfactory identity within our premises ASWO, it is mainly with the aim of creating a pleasant workplace for our employees but also for people visiting us.  We wanted to form a sort of cocoon in which we feel good, where working conditions are optimised for the well-being of all. In addition, this scent leaves a memory for our visitors." - Markus Pastor, CEO ASWO

 

Customer Case HOTELLO : "As the manager of a luxury hotel, we wanted to create an exceptional experience for our customers. Eco French Lab transformed our hotel into our customers' favorite place thanks to the olfactory ambiance they created.  ; We highly recommend their services." - Thomas, Manager Hotello.

6

What types of spaces can our fragrance diffusers be used?

Our fragrance diffusers, such as ReoZenAerom2 and Mini Aerom, are designed to scent a wide range of spaces, whether shops, hotels, museums, businesses, waiting rooms, public transport, nursing homes, car parks and much more. They are efficient, reliable, easy to use and adapt to volumes ranging from 40 m² to more than 400 m². Today, every space has its own scent.

7

CUSTOMER TESTIMONIALS - SCENT DIFFUSERS

Client case Physiotherapy practice :

"The scent diffuser models from Eco.French.Lab are perfectly suited to spaces open to the public.I totally recommend it". Philippe M. Propriano.

 

Client case Nursing office :

“We chose to create a subtly scented ambiance because we understand that our patients frequently experience stress. This Reo diffuser is perfect to quickly and easily scent waiting rooms like ours". Laetitia M. Marseille.

8

How does nebulisation diffusion technology work?

Our scent diffusers use cold nebulisation diffusion technology, a method that guarantees exceptional olfactory perception efficiency while diffusing only an infinitesimal quantity of perfume per cubic meter (m³). This technology is widely adopted in various professional environments, ensuring an exceptional olfactory experience in complete safety.

9

Does diffusion by nebulisation involve risks?

No, the natural ventilation of your spaces combined with the volumes guarantees the safety of the solution by dispersion. The very low quantity of fragrance in the air, combined with a harmless composition by inhalation, ensures the safety of our solutions on a physiological level for your clients/patients and collaborators. In addition, the quality of scents governed by IFRA legislation guarantees safe diffusion.

10

How is nebulisation fragrance diffusers maintained?

Maintenance is simple and avoids significant handling of the fragrance by your teams. It includes refilling the diffusers with airtight bottles. This simplicity guarantees a continuous and worry-free olfactory experience for your professional spaces.

11

Can you guarantee the IFRA quality of your scents?

Absolutely. Our team works in close collaboration with the best French perfumers to offer you unique, high-quality creations that respect the IFRA standards (International Perfume Association). All our scented creations are subject to strict standards to guarantee their safety and quality for completely harmless distribution.

12

What is your approach to respecting the environment?

We strive to create exceptional olfactory experiences while preserving our planet for future generations. Our commitments in terms of natural olfactory marketing manifest through the possibility of producing clean and biodegradable fragrances. Our perfumers and partners select raw materials in order to leave a minimal footprint on the planet. Our DNA in terms of olfactory ambiance is therefore sobriety, in order to offer our customers scented creations that combine luxury, efficiency and respect for the environment.

13

What is the impact of Scent Marketing on the customer experience?

Scent marketing has a significant impact on customer experience. According to studies conducted in France and US, it can increase customer dwell time in retail stores by 15% and increase sales by 14%. In offices, it can improve the well-being of employees. In the hotel industry,The impact of olfactory marketing also acts on the design of the place which is judged 21% more attractive than in the absence of scent. These figures demonstrate the effectiveness of olfactory marketing in various industries and living spaces open to the public and employees.

14

What is the impact of Olfactory Marketing in healthcare facilities?

In healthcare establishments, scent marketing can stimulate and awaken the affective and emotional memory of patients suffering from serious pathologies. This approach has been shown to contribute positively to patient well-being and recovery. The benefits of olfactory marketing are proven by analyses and clinical studies.

15

DO YOU HAVE OTHER QUESTIONS ?

We are entirely dedicated to the satisfaction of our customers. Our team is always ready to answer your questions and provide support in your olfactory marketing efforts and quality after-sales service in the installation of your professional perfume diffusers.

Make your business a memorable and fragrant place with EcoFrenchLab.

Contact us today to discuss your needs and objectives in terms of olfactory marketing atmosphere or make an appointment directly here.

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